SaferProducts incident

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20110622-0D56B-1188385. Severity: Incident, No Injury. Matched catalog product: Frigidaire FEC30S6ABF. Incident: The consumer says the front right burner would cut on by itself. He contacted the builder who replaced the whole unit. The consumer says it worked okay for a while, but then if he turned on one burner a different one would turn on. The consumer says the burners are also turning on spontaneously without being turned on. The consumer says his unit is doing the exact same thing as listed in the recall. The consumer contacted the manufacturer who transferred him around to different departments and someone told him they would call him back, yet they never did. The consumer says lastnight he cleaned the range and washed the dishes. He stepped outside for a moment. When he came back inside, the burner was on. Consumer has same brand and product as listed in release # 09-333. His model and serial # are not included in the recall.