SaferProducts incident

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20110701-4400B-2147477672. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 22145. Incident: I burned myself on the metal part of the toaster where the toast is inserted. The burn was small and so I didn't think too much of it. However last night my 11 year old grandson was by the counter when I was toasting some bread and he did the same thing by touching his arm on this part of toaster and he got a rather bad burn about 3 inches long. I noticed that the metal part at the top of this toaster is higher than the surrounding plastic that doesn't heat up. Because the rest of the toaster doesn't get hot it is easy not to realize how hot that top part is and get burned. Also, I noticed that my other similar toaster that is a different brand had same metal area but it is recessed down inside the plastic so the hazard is almost eliminated. I've never burned myself on this one and I use it a lot. The Hamilton beach model that we got burned on is the one I use occasionally when I want to toast 4 pieces at once. I think the co. should have all the metal recessed in on plastic toasters.