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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Dream On Me Dream On Me Full-Size 2-in-1 Folding Baby Crib 673

Category

Baby Gear

Report number

20110702-BB002-2147477644

Ownership age

Not stated

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20110702-BB002-2147477644. Severity: Incident, No Injury. Matched catalog product: Dream On Me Dream On Me Full-Size 2-in-1 Folding Baby Crib 673. Source model text: Dream on Me 3-in-1 portable folding crib. Incident: On May 24th 2011 I purchased a Dream On Me 3-in-one portable crib off of amazon.com which shipped from CSN stores. It arrived damaged on June 4th and I contacted CSN stores who then shipped me a replacement crib. On June 17th 2011 I opened the box containing the new crib and it too had surface damage (nicks in the wood) but I decided to keep it as I needed a crib and wasn't going to keep waiting for new ones to ship! I pulled out the first piece, which is partially assembled, and it fell apart. The 2 pieces had been glued together but not enough glue was used apparently. So, I had wood glue and glued the pieces together myself. They fit together well so I wasn't concerned. I assembled the entire crib and used it for less than 1 week with a 13 mth old child who weighs less than 20 lbs. He is a typical baby and when he was awake from his nap he was holding onto the side of the crib and bouncing up and down. I entered the room to get him when suddenly the crib shifted and a corner of the crib sunk down. The locking caster in the front of the crib snapped! This compromised the safety of the crib and the child! I contacted the CSN store as well as the manufacturer. CSN ordered a new caster, Dream on Me has yet to reply. I am very concerned about the safety of this crib! I have read many disturbing reviews on line now about this crib and feel that it needs attention. This crib does not feel well-built. This caster breaking should never have happened and I am left wondering what is

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110702-BB002-2147477644. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.