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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Haier HW80-B14636N (prior Haier unit)

Category

Washing Machine

Report number

20110711-906C6-2147477311

Ownership age

About 24 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20110711-906C6-2147477311. Severity: Incident, No Injury. Matched catalog product: Haier HW80-B14636N (prior Haier unit). Source model text: Haier HB500BSS 500-Watt Commercial-Style Stainless-Steel Ble. Incident: I bought the Haier HB500BSS 500-Watt Commercial-Style Stainless-Steel Blender in July 2009. It was purchased on Amazon.com, I got the description and when I bought it from my order history. Today I was using it and the blade mechanism became loose while using it. Then there was a smell of smoke. I removed the pitcher and blade mechanism. The turning rod at the base of the unit has been stripped by the loose mechanism. The whole unit is now useless. I am unhappy because up and til now I have been really happy with the unit. Now I can't use it. Can you please let me know what I should do? I saw your recall on the mechanism.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110711-906C6-2147477311. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.