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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Model # FFHS2611LW

Category

Kitchen Appliance

Report number

20110722-6F5B0-1193012

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20110722-6F5B0-1193012. Matched catalog product: Frigidaire Model # FFHS2611LW. Source model text: elements. Incident: After moving into a mobile home we installed the cook top and I was awakened by a popping noise, the back left burner had gone one all by itself and was melting a candle holder, thank God I woke up because not only do we live in a mobile home but I had my granddaughter overnight. Also if you have the burners on low they still go high and if not watching it burns the food. I called Frigidarie and they gave me customer # of [REDACTED] they couldn�t do anything till I had model #. I can�t find the model # to the cook top and I would not only like to get it fixed but would like to know if this series has been recalled. I don't like using the oven that much because I fear that maybe something is wrong with it. Can you help me?

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110722-6F5B0-1193012. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.