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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Craftsman 247.288820

Category

Home & Garden

Report number

20110725-B3F38-2147476868

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20110725-B3F38-2147476868. Matched catalog product: Craftsman 247.288820. Source model text: 917.287380. Incident: I see on your site under alert # 11-719 on feb, 1st 2011. that briggs and stratton recalls model 40 v-twin engine due to injury hazard used on sears mowers for wiring issues. that it can disconnect from the shut-off device allowing the engine to continue to run when you turn the key off, or when the operator get off the seat while the mower in engaged the blades keep moving, posing an injury hazard. the recall model is 247.289810. i have a craftsman riding lawn mower with the same issue but i have a different model no.(917.287380) it is the dys 4500 special edition. i called brig and stratton and they told me they do not know anything about this recall. if i am having the same issue what should i do about my issues? thank you for any help with this. i can be reached at [REDACTED].

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110725-B3F38-2147476868. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.