afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Model Name: MacBook Pro (14-inch, 2021) Model Num

Category

Electronics

Report number

20110806-4E16D-2147476477

Ownership age

About 31 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20110806-4E16D-2147476477. Matched catalog product: Apple Model Name: MacBook Pro (14-inch, 2021) Model Num. Source model text: MacBook Recharbeable Battery, Model # A1280. Incident: I have a MacBook laptop, which I purchased in early 2009. The laptop last year started to bulge a bit at its battery cover. Since it is a metal case, I thought that I had bent the bottom of the laptop when picking it up. However, two weeks ago, I noticed the bulge had grown quite a lot and my trackpad (mouse) would not click. So, I removed the MacBook Rechargeable Battery (model number A1280) and found that it had swollen substantially. When I replaced the cover without the battery, the laptop was working perfectly.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20110806-4E16D-2147476477. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.