Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 795-77314-6000

Category

Kitchen Appliance

Report number

20110813-88427-2147476287

Ownership age

About 61 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20110813-88427-2147476287. Severity: Incident, No Injury. Matched catalog product: Kenmore 795-77314-6000. Source model text: 795.77559600. Incident: We have a Kenmore Elite Trio refrigerator which we purchased in the summer of 2006. Today, we discovered that the light cover had begun to melt on top of the refrigerator. When we removed it, we found that the casing all around it had started to melt and the bulbs were clearly too hot. Some of the food in the refrigerator, including some butter, which had melted, were heated by this. It was very concerning to think that this, had we been out of town at this point, could very easily have caused a fire in our home. After researching a bit online, I see that this is not an unusual problem with these refrigerators and am very concerned that there should be a recall on this item!!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20110813-88427-2147476287. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.