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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 790.96112409

Category

Kitchen Appliance

Report number

20110831-26951-1199441

Ownership age

About 54 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20110831-26951-1199441. Matched catalog product: Kenmore 790.96112409. Incident: Consumer stated that his electric oven range combo is a fire hazard. The consumer stated that he powers off the range at the dials and the digital displays appear that the range is off. However, the burner is still on and very hot. The consumer was in his kitchen in the middle of the night and found that the burner was on even though the range was powered off. The consumer stated that the range will turn itself off usually after 7-10 minutes. This the left back burner. The consumer attempted to turn it off but it would not comply with the digital command made by the consumer. The range is a smooth top.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110831-26951-1199441. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.