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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 665.13543N412

Category

Kitchen Appliance

Report number

20110901-16BA9-2147475744

Ownership age

About 51 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20110901-16BA9-2147475744. Severity: Incident, No Injury. Matched catalog product: Kenmore 665.13543N412. Source model text: 665.13819K601. Incident: The past three times that we have run our Kenmore dishwasher it has produced a burning smell and white smoke during the wash part of the "smart wash" cycle. The smell is coming from around the control panel and not from within the dishwasher. Each time the smell and smoke got worse. The last time we used it the smoke filled our kitchen. We have stopped the dishwasher mid-cycle each time it has happened and are no longer using the dishwasher. We have consulted a repairman who said this was a recurring problem with Kenmore dishwashers manufactured by Whirlpool during this time period and that we should discontinue use because it is a fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110901-16BA9-2147475744. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.