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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore Kenmore model 110.27062600

Category

Kitchen Appliance

Report number

20110911-EE05C-2147475425

Ownership age

About 54 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20110911-EE05C-2147475425. Severity: Incident, No Injury. Matched catalog product: Kenmore Kenmore model 110.27062600. Source model text: Kenmore Elite Oasis # 110.27062600. Incident: I have a Kenmore Elite Oasis washing machine model #110.27062600 serial #CT0670345. Sears replaced the circuit board during their recall last year. The machine would go out of balance quite often and would take two to three times as long as it should to finish a load of laundry. That was before the recall part was installed. It was worse after they replaced it and we hoped with time it would get better. It never did and last night it started beeping by itself at about 3am. The only way to make it stop is to unplug it until you use. Then you have to be patient and program it several times before it will start, but it still keeps beeping. The scary thing is that it sparks at the plug when you plug in or unplug it. Nothing else we plug in or unplug does this at that same socket.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110911-EE05C-2147475425. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.