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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sharp The model is SMC2265KS.

Category

Kitchen Appliance

Report number

20110930-506EB-2147474804

Ownership age

About 23 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20110930-506EB-2147474804. Severity: Incident, No Injury. Matched catalog product: Sharp The model is SMC2265KS.. Source model text: R-402JK-T 53777. Incident: Microwave flashes dramatically (not sparking) when heating food, as if it is going to explode. Very frightening! Although it is probably off warranty (a little under 2 years old) this is not really a warranty issue as much as a safety issue. It belongs to my former spouse and she was continuing to use it, standing by to quickly hit the stop button. I was concerned for her safety, as well as our son's, so encouraged her to remove it ASAP and said I'd check to see if there was a recall on it and if there wasn't that I would report it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110930-506EB-2147474804. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.