SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111006-ED391-2147474620. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: RF395LXED. Incident: Responded to a report of a fire in an oven. Upon my arrival found that a small fire had occurred in a Whirlpool Model RF395LXED Serial RE3718609 240volt electric stove. The home health aid reports that while cooking dinner for the resident the stove went into the self cleaning mode. The door locked and caused the food in the oven to start on fire. She was unable to open the oven and remove the burning material. The fire department was contacted. After a time they were able to get the oven to open and extinguished the small fire. The home health aid reports that on 9/30 she also cooked in the oven. She states that on that day, after the stove was turned off, the stove also went into self clean mode. The stove was disconnected and she was told to no longer use the stove. The stove was left at the residence.