SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111014-2A4DC-2147474333. Matched catalog product: Kenmore 795-77314-6000. Source model text: 795.77309600. Incident: I came home from being out for a few hours and opened my refrigerator to see that the whole electrical unit which is called the Cool Sense Electronic Temperature Control System had fallen off the interior top wall of the refrigerator. The bulbs remained on after it fell and were even burning the ceramic bulb holders to a dark brown. All the food in the top of the shelves had become warm - eggs, etc. The plastic cover for the bulbs had melted and warped. Apparently, the piece dropped off and the bulbs remained on and didn't automatically shut off as it should. This exteme heat was very disconcerting as it could have caused a fire. We had to disconnect the whole temperature unit to make sure the lights didn't stay on and start a fire while we slept that night.