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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Wolf Wolf Range R304

Category

Kitchen Appliance

Report number

20111025-7E8A9-1210489

Ownership age

About 36 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111025-7E8A9-1210489. Severity: Incident, No Injury. Matched catalog product: Wolf Wolf Range R304. Source model text: 48" Gas Range. Incident: The consumer says the ignition is delayed causing gas to accumulate. when the gas does ignite a huge fireball occurs. She says if the door is open it could cause a huge fire in her home. The consumer contacted the retailer who offered to send out a technician for a fee of $120, not including repairs. She says this started a couple of months ago but it has gotten worse.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111025-7E8A9-1210489. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.