Product
Bosch 300 series
Category
Kitchen Appliance
Report number
20111105-27C53-2147473620
Ownership age
About 63 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20111105-27C53-2147473620. Severity: Incident, No Injury. Matched catalog product: Bosch 300 series. Source model text: 300/SHU43C02UC/17. Incident: I have a Bosch Model 300 diswasher. We were having problems with it and contacted Bosch. We were told about the recall on our Dishwasher and that a service technician would fix it. The diswasher was serviced and worked for about a year then we began having the same problems again. We contacted Bosch and again a technician came due to the recall. Now about a year after the second servicing of the dishasher, the problems are back. We contacted Bosch again, but were told our warranty is up and they offered no help. When I check the Bosch website, I see a note that the recall is indefinite. The recall also says to not use the dishwasher, since this problem can cause a fire. I'm just wondering how Bosch can walk away from the recall?
Official report number: 20111105-27C53-2147473620. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.