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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sears Sears Kenmore Elite Washer Model #11031633611

Category

Kitchen Appliance

Report number

20111106-B3A5C-2147473591

Ownership age

About 21 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111106-B3A5C-2147473591. Severity: Incident, No Injury. Matched catalog product: Sears Sears Kenmore Elite Washer Model #11031633611. Source model text: VF00561567. Incident: While waiting for our Sears Kenmore (Serial # 790.9611240D, Model #VF00561567) oven to preheat at 350 degrees we herd a loud popping noise and a blue flash of light. We ran to the kitchen and found the oven smoking and the back of the element on fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111106-B3A5C-2147473591. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.