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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP G60-127NR

Category

Home & Garden

Report number

20111107-3D65C-2147473556

Ownership age

About 26 months to failure (from purchase date when reported)

Failure type

Battery failure

Incident narrative

SaferProducts.gov consumer incident report 20111107-3D65C-2147473556. Matched catalog product: HP G60-127NR. Source model text: G60. Incident: I have an HP laptop and it has always gotten much hotter on the bottom than any other laptop I have had. I was told by our IT guy at work that HP has recalled laptop batteries and to check mine out as it is much hotter than it should be even with the riser underneath. I was told by HP that mine is not a recalled battery, but I can see they have had numerous recalls added to the original one. I wonder, does someone have to be injured before they add batteries like mine to the recall? Please let me know what I can do to get them to replace my battery before someone gets injured.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111107-3D65C-2147473556. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.