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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LFX21960ST

Category

Kitchen Appliance

Report number

20111113-60693-2147473391

Ownership age

About 57 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111113-60693-2147473391. Matched catalog product: LG LFX21960ST. Source model text: LG-LFX21960ST. Incident: My wife and I purchased a bought a top-of-the-line LG refrigerator--model No. LG-LFX21960ST refrigerator. We came home a couple weeks ago and discovered the interior light was on again. It was on so long that the inside of the refrigerator was HOT. The plastic light fixture actually melted. The area above the light fixture (the liner) began to melt and form drips. The liner also cracked. This makes this refrigerator run almost constantly, not very energy efficient. At first we blamed the kids for leaving the doors partially open. They insisted it they were closing the doors so I decided to do research and found this is a major issue with the LG Refrigerators. It has caused homes to catch fire!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111113-60693-2147473391. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.