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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203

Category

Electronics

Report number

20111128-A5195-2147472934

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20111128-A5195-2147472934. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: 24600. Incident: Hamilton beach 24600 4 slice toaster. The toaster has burned things, smoked and sparked for several months. Lowering the settings did little to resolve this issue. My 13 year old was burned while trying to remove her toast. I contacted Hamilton beach and they said this model was not recalled but they could send me out the same toaster for $19.95 shipping. I would rather buy a new roster than have the same problems again. I think this toaster has the same issues as the recalled two slice version, 22600.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111128-A5195-2147472934. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.