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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Toro 421Q

Category

Home & Garden

Report number

20111129-9CB24-2147472866

Ownership age

About 49 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20111129-9CB24-2147472866. Matched catalog product: Toro 421Q. Source model text: 38585. Incident: I bought a Toro Model #38585 Serial #280002680 in 2008. It worked fine over the 2008-2009 winter. The following year, (2009-2010) I try to start it and find it leaks gas out of the carburetor; so I take it apart and find one end of the float spring has been pinched between the bowl gasket and its mating surface; it was an easy fix and took care of the leak.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111129-9CB24-2147472866. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.