afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WRFF3736SZ French door refrigerator

Category

Kitchen Appliance

Report number

20111208-61BBF-2147472552

Ownership age

About 100 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111208-61BBF-2147472552. Severity: Incident, No Injury. Matched catalog product: Whirlpool WRFF3736SZ French door refrigerator. Source model text: ED5PHEXMT00. Incident: Came home to a burning plastic smell. Finally isolated the source of the smell to the back of the refrigerator. Found that the compressor start relay (combo device - overload and PTC relay) was burnt / charred / melted and one or the electrical connection pins on the compressor was also melted. This is a serious fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20111208-61BBF-2147472552. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.