Product
Kenmore 790.9446.3700
Category
Kitchen Appliance
Report number
20111219-7B5D6-1221267
Ownership age
About 36 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20111219-7B5D6-1221267. Severity: Incident, No Injury. Matched catalog product: Kenmore 790.9446.3700. Source model text: 790.94462700. Incident: The consumer says as the oven was pre heating he noticed an electrical burning smell, and white smoke from behind the control panel. He turned the unit off, and the smoke stopped. He turned it back on but it started smoking again. He turned it off and unplugged it. A service technician says that the control board had started to melt. The consumer says their may have been a fire if they hadnt been in the room at the time. The consumer said the retailer was not able to send anyone till the 28th of December, so he called someone else. The manufacturer also stated that because it has been serviced by someone else, they are not willing to do anything.
Official report number: 20111219-7B5D6-1221267. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.