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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re

Category

Kitchen Appliance

Report number

20111224-9F422-2147472087

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111224-9F422-2147472087. Severity: Incident, No Injury. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: Accubake Couble Wall Oven. Incident: I didn't realize that I have an oven that had a safety recall back in 2004. Last night, I decided to use the self-clean feature. The oven and control panel both shut off during the cycle. The oven is now cooled but the door is locked and the control panel is still off. After researching the issue, I discovered that this is a well-known issue with these ovens and that some have had the glass explode during the self-clean cycle. I also learned that they may have faulty wiring, posing a fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111224-9F422-2147472087. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.