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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy Tab 4 Model SM-T230NU

Category

Electronics

Report number

20111228-136BA-2147471955

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111228-136BA-2147471955. Matched catalog product: Samsung Samsung Galaxy Tab 4 Model SM-T230NU. Source model text: FTQ387WGX. Incident: In the summer of 2010 I purchased a Samsung convection range, model FTQ387LWGX. In August (or may be Sept ) of 2011 while cooking on the stove I noticed an electrical burning odor and smoke coming from the back of the range and then one of the burners stopped working. I cantacted Samsung and a technician came and found that the wires to the control knob had burned through. He replaced them. Yesterday 12/27., The same thing happened with the same knob and burner. I am VERY concerned that this issue will cause a fire or electrcal shock and am concerned that others with this same range may experience the same problem. Below is the email I sent to SAMSUNG a few minutes ago.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111228-136BA-2147471955. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.