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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Electrolux EW30DS65GS

Category

Kitchen Appliance

Report number

20111230-FFD13-2147471866

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20111230-FFD13-2147471866. Severity: Incident, No Injury. Matched catalog product: Electrolux EW30DS65GS. Source model text: EW30DS65GS8. Incident: I have a new Electrolux Dual Fuel Range Model EW30DS65GS8. We noticed a strong gas smell and found that the knob to turn on the gas burner was slightly turned on and the igniter did not start the burner flame. Hence the gas continued to flow into the room. Had we not noticed the smell or had left the room and a spark was set, we believe the house would have exploded. I phoned Electrolux but they did not offer any solution other than to be careful. We believe that there should have been a fault sensor that if the gas was flowing and a flame had not ignited, the stove should automatically shut off the flow of gas.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20111230-FFD13-2147471866. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.