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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

DeLonghi EW7707CM Safeheat 1500W ComforTemp Portable Oil-Filled

Category

Home & Garden

Report number

20120104-AA043-1223050

Ownership age

About 95 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20120104-AA043-1223050. Severity: Incident, No Injury. Matched catalog product: DeLonghi EW7707CM Safeheat 1500W ComforTemp Portable Oil-Filled. Source model text: EW6507L. Incident: On Tuesday afternoon, November 22, 2011, at approximately 3PM, the Delonghi oil-filled heater in our sunroom exploded, spraying hot oil over at least one half of the room. The explosion came without any warning. My husband was in the sunroom at the time, we heard a loud "pop", the heater sprayed hot oil on the windows, the trimwork and across the sunroom floor. My husband's immediate response was to unplug the heater from the outlet, and I gathered towels to try and absorb the hot, steaming oil that was rapidly spreading across the floor (the floor became so slick it was difficult to take a step).

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120104-AA043-1223050. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.