SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120206-0EEAF-1228879. Severity: Incident, No Injury. Product: Westinghouse alloy two light 42 inch indoor ceiling fan 7876400 (Westinghouse lighting 7876400 Alloy Two-light 42-inch Reversible Three-Blade Indoor Ceiling Fan, Gun Metal with Opal Frosted Glass). Incident: Purchashed two westinghouse lighting 7876400 alloy two-light 42 inch reversible three blade indoor ceiling fans, gun metal with opal frosted glass. Ordered about the 24th of Oct. 2011 and recieved them about the 16th of Nov. 2011. I installed them and did not have a problem the first 3 weeks then early in the a.m. turned on the light and there was a pop and sparks and a small fire inside the lamp portion. Took off the globe and saw the light socket and the wires were burnt on one of the bulb sockets. I bought a replacement socket and installed It, there was plenty of wire to do this. The light worked fine for about 4 days then the other light socket did the same thing and burnt some of the cardboard that was between the bulb and the metal. I had my contractor at the house the next day doing some work and showed him the first socket and then the second one and he said he would not use the fan any more. So I contacted the dealer that I purchased the fans from thur Amazon. He gave me the number to Westinghouse and I called them twice and both times they gave me the brush off by telling me there supervisor was busy and they would call me back, which they never did. I contacted the dealer again and told him my problem with westinghouse and he refunded my money and said he would try and deal with them. But told me under no condition I was to use the fans again.