Product
Bosch SHU43C07UC
Category
Kitchen Appliance
Report number
20120206-E74E1-2147470502
Ownership age
About 31 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20120206-E74E1-2147470502. Severity: Incident, No Injury. Matched catalog product: Bosch SHU43C07UC. Source model text: SHU43C. Incident: Dishwasher control module burned out physicaly burned plastic cover only damage to unit itself. I checked with Bosch about recall since this is a common problem and some models are involved in recall for this. However, Bosch said my Dishwasher was not covered by recall, that my serial number indicated that it was built after corrections/updated control modules. I had the same failure, just not a fire as a result. I was able to get a new module installed and it worked fine for about 2 months but now it is not cleaning, and when its started it sets to 199 minutes run time no matter which setting it is programed to.The original control unit ran 15 min. on rinse,60 min. on regular wash, and 90min. on pot scrub. This thing is definately got problems, and Bosch will not help with repairs or reimbursment.
Official report number: 20120206-E74E1-2147470502. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.