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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Bissell 4104

Category

Home & Garden

Report number

20120216-F696A-1231960

Ownership age

About 25 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120216-F696A-1231960. Severity: Incident, No Injury. Product: Bissell 4104 (Vacuum Cleaner). Incident: The consumer stated that while using the vacuum cleaner for approximately 10 mins, she smelled an odor of electrical fire and noticed that it started emitting smoke and sparks from the motor area. She immediately unplugged it to prevent a fire. This was the second time she had use the unit. In 2010 she contacted the manufacturer and she was advised to returned the vacuum cleaner for an examination and repairs. She was concerned that if this unit was repaired it still could pose a fire hazard. The consumer feels that this vacuum cleaner should be recalled because of the fire hazard it poses. Consumer also noted comments from other consumers online- some of which caught fire, burned carpet, burned a person. Average rating was 0.5 star. 1. www.reviews.cnet.com 2. Yahoo shoping- Bissell 3. www.consumeraffairs.com "burned a hold in carpet" 4/29/11. "gotten very hot" 11/19/10. "started smoking" 5/5/10

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120216-F696A-1231960. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.