SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120223-58FE8-2147469887. Severity: Incident, No Injury. Matched catalog product: Maytag Maytag Gemini MGR6875ADS. Source model text: MGR6875ads. Incident: On February 11, 2012, my Maytag double oven MGR6875ADS, caught on fire, caused by a faulty electrical panel in the back of the oven. (the electric switch that ignites the gas oven) The fire started to shoot out of the upper right hand side of the oven. Luckily the fire alarms went off, and we were able to put out the fire before my entire house went up in flames. The oven was bought in 2006. Back 3 years ago, we had a Maytag repairman come out and switch out the electrical switch, that powers on the gas oven, he replaced the convection fan as well. 3 years later, the unit caught on fire. Looking at the internet, I spotted the there had been a voluntary recall on this product 2 years before I had ever bought the oven, and Maytag/Whirlpool failed to keep from selling the faulty oven. There are numerous stories on the internet that tell you of customers being shocked, burned, and flames breaking out in these ovens... The house damage was just under 10,000, and all that Whirlpool is willing to offer me is $600.00 toward my new oven. So Whirlpool, depreciated my oven 65% over 5 years. I wanted to send this out to let everyone know, that Whirlpool was not even willing to take care of my insurance deductible, much less replace my appliance that burned up, or give me money to buy a new one to replace the one that burned, due to their negligence, and lack of recalling all ovens. Whirlpool will also be quick to tell you that Maytag in 2005 is not them. Just an FYI for all future Maytag