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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy Tab 4 Model SM-T230NU

Category

Electronics

Report number

20120317-27EB6-2147469190

Ownership age

About 32 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120317-27EB6-2147469190. Severity: Incident, No Injury. Matched catalog product: Samsung Samsung Galaxy Tab 4 Model SM-T230NU. Source model text: DV328AEW/XAA. Incident: This clothes dryer is a definite fire hazard. I have had to take this dryer apart at least 6 times in the last two years to remove literally a full inch of lint that has accumulated inside the dryer cabinet and on top of and inside of the heating element. The lint in and on the heater element has been burned/chared and I have been extremely lucky that I have not had an actual fire in my home. The design is flawed and someone will eventually lose their home or their lives if this product continues to be sold. I called Samsung rep and there was nothing they would do for me except to blame it on my installation. We have had two other dryers in my home over the years and installed in the same location. Never had a problem like this before. VERY DANGEROUS PRODUCT!!!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120317-27EB6-2147469190. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.