SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120327-36A4C-1240208. Severity: Injury, No First Aid or Medical Attention Received. Product: HP G60-127NR (Laptop- HP G60 Vista). Incident: The consumer stated that she purchased a laptop almost a year ago and she had no problems with it. The computer battery started heating up around the second year, and she decided to purchase a cooling fan for the computer. The consumer decided to stop using battery, because after using it one day it over heated and would not recharge. The consumer started using the A/C adapter to plug her computer up to use her laptop. The computer was working, but after 30 to 45 minutes the A/C adapter heated up. The computer did not heat up; the A/C adapter heats up turning her computer off. The consumer stated that computer is usable after letting the A/C adapter cool down which takes approximately 30 minutes. The consumer burnt her fingers on the left hand when she touched the A/C adapter. She treated the burnt with Preparation [REDACTED] cream. The computer was sitting on a couch which became very hot. The consumer believes that this is a fire hazard. She stated that the A/C adapter become so hot that she is afraid that it will cause a fire. She feels that this product should be investigated.