SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120401-E8B22-2147468770. Severity: Injury, Level of care not known. Product: Weber Genesis E310 Natural Gas Barbecue Grill (3-burner natural gas 4-wheeled hinged lid barbecue grill\ Genesis E310 Natural Gas Barbecue Grill Part Number 6619099 Serial Number AU 0268033). Incident: We would be interested in filing a report on this matter. You can file a report by calling us at 1-800-638-2772, between 8:00am & 5:30pm, Monday - Friday, EST., or you can use the link below. https://www.saferproducts.gov/CPSRMSPublic/Incidents/ReportIncident.aspx If you would prefer for us to call you, please provide us with a time frame between 8:00 and 5:30pm, EST., Monday � Friday and we will attempt to call you at that time. [REDACTED] From: emailform@cpsc.gov [mailto:emailform@cpsc.gov] Sent: Friday, March 30, 2012 4:39 PM To: Center, Information Subject: Message from Email Form 03/30/2012 16:35:09 Name = [REDACTED] Organization/Affiliation = Daytime Phone = cell: [REDACTED]; home [REDACTED] E-mail address = [REDACTED] Message = 03/30/2012 16:10:16 I have 2nd degree burns of my face, scalp, lips, neck, eyelids and arms from an exploding fireball from my new 3-burner Weber natural gas 4-wheeled barbecue grill, and 2 small 3rd degree burns - one on my scalp and the other on my Rt. forearm. I am a retired doctor and am taking care of the burns myself..I purchased the grill from Lowe's Home Improvemenmt on Peachtree Industrial Blvd in Atlanta GA and still have the receipt.. I cooked a steak on the grill \using 2 of the 3 burners, and after cooking the steak I shut both burners "off." After supper and clearing the table, I closed the grill.The grill is expensive, and to protect it from bird-droppings i had purchased the heavy fire-retardent cloth made by Weber specifically for this product.. I put the cover over the closed grill, but it was heavy and hard to handle. I had