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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Bissell 4104

Category

Home & Garden

Report number

20120426-37CB8-1245670

Ownership age

About 37 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20120426-37CB8-1245670. Severity: Incident, No Injury. Matched catalog product: Bissell 4104. Incident: Original purchaed vacuum broke when 3 months old. Bissell replaced on June 2009. Replacements 1st broke after 1 month. Company notified. More breaks in August 2011. Company will not fix. Feb. 2012 the handle is cracked and cannot be safely carried. I almost fell down stairs when it craked. Now this is a safety issue. Item never dropped. It must be defective brittle plastic.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120426-37CB8-1245670. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.