SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120507-495AB-1247231. Severity: Incident, No Injury. Matched catalog product: DeLonghi EW7707CM Safeheat 1500W ComforTemp Portable Oil-Filled. Source model text: H6500715. Incident: Consumer said she heard a loud sound then smelled "hot plumbing". She found that the oil heater she had recently turned on in her kitchen had ruptured, covering the kitchen floor with oil. Consumer opened window and called fire department. Consumer did not report any fire or smoke. Fire department arrived and found slight smell of hot oil, and clear oil from the heater in question covering most of the kitchen floor. No evidence of high heat or fire on heater, unable to determine were the rupture happened, heater is warm to the touch. The thermostat on the heater was set on 6 which is the highest setting and the controls were set to maximum heat.