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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Weber Weber Genesis E330 6531001

Category

Kitchen Appliance

Report number

20120513-6DE4B-2147467645

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120513-6DE4B-2147467645. Severity: Incident, No Injury. Product: Weber Weber Genesis E330 6531001 (Weber Genesis E-330 Liquid Propane Gas Grill Model 6531001). Incident: I have a Weber Genesis grill and was using it a few days ago (5/5/2012). The fuel hose caught on fire which melted the rubber hose. A hole erupted on the hose that then spewed propane out until I was able to shut it off. Upon investigation, I determined that Weber incorrectly assembled the hose. The rubber hose from the propane tank is connected to what they call a bulkhead. From the bulkhead a metal flex tube is connected to route the fuel to the grill and side burner. On this bulkhead they inserted the rubber hose where the metal one should have been. The rubber hose touched the hot grill tray which caused the fire. I was fortunate, this could have been much worse. Repeated calls and e-mails to Weber have not been positive. They refuse to accept responsibility which is why I am reporting this issue. I am concerned that there may be other grills with the same issue. Regards, [REDACTED]

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120513-6DE4B-2147467645. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.