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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sears Sears Kenmore Elite Washer Model #11031633611

Category

Kitchen Appliance

Report number

20120514-8BFF5-2147467627

Ownership age

About 84 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20120514-8BFF5-2147467627. Severity: Incident, No Injury. Matched catalog product: Sears Sears Kenmore Elite Washer Model #11031633611. Source model text: 110-66722690. Incident: The first service call in 2010 was to replace the thermostat and a portion of attached red wire. 4 inches of red 12 gauge wire attached to the heating element has melted to the point of release from the clip allowing it to hang freely inside the unit. This has happened twice prior. Property damage was limited to a burnt odor permeating the clothing.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120514-8BFF5-2147467627. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.