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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 665.13543N412

Category

Kitchen Appliance

Report number

20120627-72798-1255640

Ownership age

About 126 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120627-72798-1255640. Matched catalog product: Kenmore 665.13543N412. Source model text: 665. Incident: On 6/24/2012 the consumer had her dishwasher on the anti bacterial setting and was running for approximately 15 minutes. While in another room she heard a loud pop, which caused her dogs to start barking. She immediately went into the kitchen, where she saw flames coming from the control panel. The consumer used a fire extinguisher to put out the flames. She never unplugged the unit because she didn't know how. There were no surrounding damages in the kitchen, but the entire dishwasher was destroyed.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120627-72798-1255640. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.