SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120702-889D2-2147466060. Severity: Incident, No Injury. Matched catalog product: Kenmore 665.13543N412. Source model text: 665.92012102. Incident: About 3 months ago after cooking in our range, we noticed that the broiler element was still on after we had shut the oven off. We could not get the broiler to shut off by manually pressing any of the buttons on the oven. All controls were set to off. Finally had to unplug the oven to get to turn off. We plugged it back in & all appeared to be ok at this point. Same thing happened about 5 days ago, the only difference being I had to keep it unplugged for a couple of hours before the element stayed off before plugging it back in. Today my daughter was baking a cake, when the broiler came on during the baking process & burnt the cake. This filled the oven & house with smoke causing our alarms to go off. I unplugged the oven to let it cool. Have tried to plug it back in several times within the last few hours & each time the broiler automatically turns back on. There is no other way to shut this off other than unplugging the unit. I feel that this is very unsafe & have had to keep the unit unplugged at all times fearing that it would automatically turn on & start a fire. I have searched online only to find that there are others out there that have had a very similar experience with this model.