Product
HP HP Pavilion 17 Notebook PC. The product number is G4X63UA#A
Category
Electronics
Report number
20120706-902E2-2147465955
Ownership age
About 60 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20120706-902E2-2147465955. Matched catalog product: HP HP Pavilion 17 Notebook PC. The product number is G4X63UA#A. Incident: I own an HP Pavilion dv6000 purchased during the summer of 2007. This is around the time HP laptops were sold with batteries that were later recalled for issues with over-heating and fire hazards. The CT number for the battery in mine does not match those included in the expanded recall despite being purchased during the same time period as the defective ones. Mine begins with 62941 instead of 62940. I called HP in regards to this recall when it first came out. I was reassured that despite the battery in my device having the same over-heating issue that it was unaffected by the recall. The recall was later expanded to include more batteries but mine still did not fall under it.
Official report number: 20120706-902E2-2147465955. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.