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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 795.77563600

Category

Kitchen Appliance

Report number

20120709-B7596-2147465854

Ownership age

About 50 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120709-B7596-2147465854. Severity: Incident, No Injury. Matched catalog product: Kenmore 795.77563600. Incident: I have a Kenmore Elite model # 795.77566300 SN# 802KR03493. The interior lights stayed on when we were away from home. When we returned I smelled hot plastic. When I looked at the light cover it was melted. After one week the lights come on only intermittently. I am afraid they will stay on again and maybe cause a complete meltdown and fire. This refridgerator is a $2000 +/- unit and should not have these issues. It is supposed to be top-of -the-line, not to mention the obvious safety issue.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120709-B7596-2147465854. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.