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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark S3501

Category

Home & Garden

Report number

20120710-96F4A-2147465832

Ownership age

About 24 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20120710-96F4A-2147465832. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Shark S3501. Source model text: S3501co. Incident: Shark s3501co stopped producing steam, but stayed hot. Mop was full of water. When I pushed the handle a loud pop was heard and steam came out around the tank burning my hand. Minor burn for me, however we have small children in our home who could have been severely burned by this.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20120710-96F4A-2147465832. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.