SaferProducts incident

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20120712-1974A-2147465754. Severity: Incident, No Injury. Matched catalog product: GE The model # is -JGBS60DEK6WW.. Source model text: GE 4 in 1 Grill. Incident: I purchased a GE 4 in 1 Grill from Walmart. The model number is 169232. It is a counter top grill that comes with drip cups. I grilled bacon in the grill and the dip cups melted and hot grease spilled all over the counter and dripped on the floor. The cups are made from a hard plastic and does not hold up to hot grease that they are made for. I called GE and was told that they did not make the grill and that Walmart has bought their name to use of products sold in their stores. I called Walmart and was offered new dip cups made from the same material. I tried to speak with someone about the design needing to be changed was never called back. The fact that the grease can spill on the floor causes a dangers ecspecially to families that have young children it may spill on. I was very disturbed with the response from GE, thinking I was buying a good product and Walmart does not seem to care.