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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203

Category

Electronics

Report number

20120712-2015D-2147465742

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Electric Coffee Makers or Teapots (217)

Incident narrative

SaferProducts.gov consumer incident report 20120712-2015D-2147465742. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Expresson & Cappuccino Machine model 40715. Incident: I had a Espresso & Cappuccino machine model 40729 It started streaming and became very dangerous. I just saw that it was on the recall. After I stopped using it my husband purchased another Hamilton Beach Model 40715 and very soon like after about 4 cups of coffee it really showed it was defective because it would steam out of the coffee ground cup and burned my hand by the steam.Obviously I stopped using that one also. I contacted Hamilton Beach right after this happened and all they said was that it was suppose to do this. Now I would really like to return both of these the recalled one and the new one because of safety problems and i truly hope that I will get assistance on this from Hamilton Beach this time.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120712-2015D-2147465742. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.