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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 665.13543N412

Category

Kitchen Appliance

Report number

20120716-EA1EF-2147465642

Ownership age

About 109 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20120716-EA1EF-2147465642. Severity: Incident, No Injury. Matched catalog product: Kenmore 665.13543N412. Source model text: 665.92002102. Incident: Baking in kenmore range, model 665.92002102, baking at 350 degrees for 34 min. per recipe instructions. Something failed in the circuitry or electronics of the range and the broiler came on at some point which was unknown to us. We noticed smoke coming from range and took out baked dish and tried to shut oven off by cancel off switch on range panel. Broiler/oven would not shut off, just kept getting hotter.Had to pull range out from counter and pull electrical plug to turn off broiler/oven.This is a significant fire hazard. If we had not been home and had set to "timed bake", could have caused fire and burned house down!!! We did [REDACTED] search and found there have been numerous complaints listed online regarding this problem with this model kenmore range and similar model numbers in this classification of kenmore electric ranges. See for yourself, [REDACTED] search this model kenmore range.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120716-EA1EF-2147465642. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.