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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple iPhone

Category

Phone

Report number

20120717-B7AA5-2147465609

Ownership age

About 37 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20120717-B7AA5-2147465609. Severity: Incident, No Injury. Matched catalog product: Apple iPhone. Source model text: iPhone 3gS. Incident: I have an iPhone 3gS that I use for development and as a music player. When I came home today the case had come apart (screen was mostly popped out) due to the battery being extremely bloated. It looks like it will pop at any moment. There doesn't appear to be any damage to the motherboard but it is bowed a bit and the screws appear to have been popped from their holes. The device does not power on and this all happened in the course of a day. I was using the device yesterday and it was completely fine. It stays indoors (air conditioned) and it does not stay on a charger all the time. This is definitely a defective battery and if it explodes it could cause serious harm.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120717-B7AA5-2147465609. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.