Product
Kenmore 795-77314-6000
Category
Kitchen Appliance
Report number
20120724-5CCDC-2147465425
Ownership age
About 58 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20120724-5CCDC-2147465425. Severity: Incident, No Injury. Matched catalog product: Kenmore 795-77314-6000. Source model text: 795.77319600. Incident: We have a kenmore refrigerator, model number 795.77319600. The lights will staay on whenever they please. We have to unplug the refrigerator to reset the lights. The top light cover has completely melted off the screws, big chunks of the center plastic is now missing, and it hangs now from just the wires. The plastic around hte bulb is even black half way around. We have lost multiple food products from this. Every time it happens all butter and cheese is melted and other foods are warmed. Now all the shelves have been breaking VERY easy. We can only assume this is because of the heat making the plastic not as strong as it used to. I can not believe there is not a recall on this yet! We have only had the fridge for approx 5 years. We can not afford to buy a new fridge at the time, we are a family of 7, and so we are stuck living with this food wasting fire hazard!!! Kenmore needs to STEP UP and help their consumers!
Official report number: 20120724-5CCDC-2147465425. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.