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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart DFP-14BCN

Category

Home & Garden

Report number

20120731-087E9-2147465193

Ownership age

About 67 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20120731-087E9-2147465193. Severity: Incident, No Injury. Matched catalog product: Cuisinart DFP-14BCN. Source model text: DFP-14. Incident: The standard blade for a 14 cup Cuisinart Food Processor (blade # DLC-001TX) has a critical failure that could be extremely dangerous. My blade just lost a small piece around the mounting rivets and was cracked through at all the rivets. Luckily I found the small piece of steel before it got into any food. While ordering a replacement blade on Amazon.com, I was horrified to read that this is not a new occurance. Many people have had the blades crack, some people have eaten the metal parts, and in some cases, the blades fly apart during use, exiting the machine. I suggest you look at the customer comments at this link. http://www.amazon.com/Cuisinart-DLC-001TX-stainless-steel-blade/dp/B000TEPM6O/ref=sr_1_5?ie=UTF8&qid=1343747489&sr=8-5&keywords=cuisinart+blade someone has even posted a picture of a completely broken blade. According to the online discussion, Cuisinart has not responded to complaints about this product flaw. I personally did not try to contact them.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120731-087E9-2147465193. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.