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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung 1.7 cu ft OTR Microwave

Category

Kitchen Appliance

Report number

20120905-B5E24-2147464023

Ownership age

About 20 months to failure (from purchase date when reported)

Failure type

Microwave Ovens (264)

Incident narrative

SaferProducts.gov consumer incident report 20120905-B5E24-2147464023. Matched catalog product: Samsung 1.7 cu ft OTR Microwave. Source model text: Samsung 1000W 1.6 Cu. Ft. OTR Microwave SMH9187ST. Incident: My wife went outside last Friday and when she came back into the house, our Samsung over-the-stove microwave oven had turned itself on. I thought she must be mistaken until I saw it happen this evening when we were both in the kitchen. Fortunately for us, we were home both times this happened and in both cases there wasn't anything in the microwave. Otherwise, it's possible our house could have burned down.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20120905-B5E24-2147464023. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.